Which of the following is a chemistry test?
A. Hemoglobin A1c
C. Platelet count
Which of the following is the name or abbreviation of the federal law that established standards for the electronic exchange of patient information?
Which of the following is an ancient bloodletting instrument has a counterpart in a modern-day bleeding device?
A. bleeding bowl
A patient loses trust in a phlebotomists when they
A. brushes off the patient’s concerns
B. conveys understanding
C. looks like a professional
D. makes good eye contact
A patient feels faint, remove the tourniquet & withdraw the needle as quickly as possible.
Which of the following individuals is most likely to perform phlebotomy procedures?
A. office manager
D. medical assistant
An example of an unfavorable patient outcome during or after a phlebotomy procedure would be if the patient
A. states that he is fearful of the procedure
B. faints after the venipuncture
C. has a loud radio going in the room
D. has several family members in the room
Which of the following situations allows patients to feel in control?
A. agreeing with patients that it is their right to refuse a blood draw
B. informing patients that you are going to collect a blood sample
C. insisting that patients cooperate and let you draw needed samples
D. telling patients they are not to eat or drink anything during a test
The primary duty of a phlebotomist?
A. access all specimens
B. Collect blood specimens
C. document the workload
D. perform clerical duties
Blood typing and compatibility testing are performed in this department:
D. blood bank
In order to protect themselves on the job, phlebotomy should have which character trait?
A. propensity for cleanliness
B. fear of infectious disease
C. expressing themselves loudly
D. being suspicions of peers
Which of the following tools is most useful for demonstrating steps in laboratory procedures.
A. fish bone diagram
D. six sigma
The following are the categories of professionalism except:
The phlebotomist is asked to collect a specimen from a patient in the nephrology department. A patient in this department is most likely being treated for a disorder of the:
Phlebotomy is used as a therapeutic treatment for:
Do not use the tip of the finger or center of the finger.
A phlebotomist who appears knowledgeable, honest, and sincere is creating in the patient a sense of:
The doctor ordered a CBC with Diff, PT/INR, PTT, & HgbA1C. The correct order of draw is:
A. Gold (SST)
B. Blue then Lavender
C. Lavender then Blue
D. Green then Lavender
Nothing by mouth abbreviation means:
A. nothing to wear
B. nothing by mouth
C. not today
D. nothing by straw
Clinical laboratory standards of practice in the United States have been established by which of the following organizations?
The __ of children & adults & the __ in newborns is used for capillary sticks.
A. fingers & heel
B. toes & heel
C. hand & heel
D. fingers & toes
The medical specialty treats patients with tumors?
Which venipuncture system should be used & which gauge needle for a 3-month-old.
A. 22-25 g butterfly
B. 21 g butterfly
C. 22-25 g straight needle & syringe
D. 18-20 g butterfly
Which laboratory department performs tests to identify abnormalities of the blood and bloodforming tissues?
A phlebotomist is told to take procedural shortcuts to save time in collecting specimens during morning sweeps. She disagrees and chooses to follow the protocol. Which professional characteristic is she exhibiting?
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